FAQ

If you are left with any questions you can write to us to the online chat.

Do you have domestic shipping?

Yes, we have domestic shipping in Canada and soon in the USA.

What if I need to change my shipping address?

To change or modify your address you can do so only on the same day I place the order, if your order has already been shipped we cannot help you, please verify your address before shipping the order.

Do I have free shipping ?

Yes, in orders greater than 149usd.

What if USPS is wrong and doesn't deliver the package?

If USPS is wrong and does not deliver your package you should call them and tell them that the error is theirs so that they can deliver your package to you, in this case we do not respond as the error is from USPS.

What payment methods does GomeisaLabs accept?
  • Credit/Debit Card
  • Bitcoin
  • Paypal
  • Western Union
Is it safe to pay by credit card ?

Yes, we use PAYU to process 100% secure credit card payments.

How can I pay?

It is very easy to buy with us:
1. Add the products to the cart
2. Put your shipping information
3. Choose your payment method
4. Finish your order and expect us to send you the information to make the payment, this is done manually

What if customs takes my package?

If your package is taken over by Customs we do forwarding at no cost, this does not usually happen much, we have a customs approval fee of more than 95%.

What if the products arrive broken or in bad condition?

We forward to you at no additional cost the products that arrived in bad condition.

What if I put the wrong address?

In this case we cannot answer you for your order, if you put the wrong address is your mistake, this is why we ask you to verify the address before sending the order.

What if USPS is wrong and doesn't deliver the package?

If USPS is wrong and does not deliver your package you should call them and tell them that the error is theirs so that they can deliver your package to you, in this case we do not respond as the error is from USPS.

Still have a question?

Please contact us for more information.

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